How to diagnose and remove any virus from your iPhone | US Computer Academy

How to diagnose and remove any virus from your iPhone

                                                               

1-The risk of viruses and malware infecting your iPhone is extremely low, but if your iPhone behaves oddly, there are simple steps you can take to eliminate an existent virus.

2-If you can narrow the problem down to a single app, uninstall it and see if the problem goes away.

3-Restart the iPhone to see if a simple "reboot" eliminates the problem. Also clear Safari's cache.

4-As a last resort, you can restore the phone to an older backup that predates the glitch, or reset the phone to its original factory settings.

It's always a good idea to be cautious about the risk of viruses and other malware, but when it comes to your iPhone, you don't have much to worry about.

Dionisio Zumerle, senior director at research firm Gartner, sums it up this way: "The chances of catching malware on Android go from 0.05 to 0.71 percent. I would say that the percentage for iOS would be even lower than that, making the risk of iOS malware fairly low today."

Even so, it's possible to defy the odds  however slim  and end up with an infected iPhone. Or, at least, have a phone that behaves like it might be infected. Here's

what you can do to troubleshoot the problem and remove malware from your misbehaving phone.

What problem are you having?

Thanks to the way Apple designed iOS, malware generally can't do a lot even if it finds its way onto your phone. Typically, look for behavior like Safari redirecting itself to web pages you did not request, email and text messages being sent automatically without your permission, or the App Store opening on its own.

Even so, these aren't guaranteed signs of a virus. Depending on what kind of apps you have installed especially automation apps like IFTTT some of these things can happen on purpose. Other potential symptoms, like frequent app crashes, settings changing, or buttons performing different actions than you expect, may actually be the result of a bug or an iOS update changing something without your knowledge.

Determine which app is to blame

No matter what symptoms you are experiencing, the first thing you should try to determine is if the problem you're experiencing happens all the time, or only when a specific app is running. Take note of the problem and see what app you are using when it happens.

If you can narrow the problem down to a single app, see if there's an update available for it in the App Store. That may solve the problem, but if it doesn't, uninstall that app. If the problem definitely goes away after uninstalling the app, you now know the root cause. You can try to re-install the app again to see if the problem is eliminated, or contact the app maker's tech support.